Staff Quick Guides
One-page visual summaries of key policies for daily reference. Complete all guides to earn your CPD certificate.
Training Progress
0 of 5 completedSafeguarding
What to do if you have a concern
Key Contacts
- Designated Safeguarding Lead (DSL): First point of contact
- Deputy DSL: If DSL unavailable
DO
- • Listen carefully without judgement
- • Reassure - 'You did the right thing telling me'
- • Record exactly what was said (child's words)
DON'T
- • Promise to keep secrets
- • Ask leading questions
- • Investigate yourself
REMEMBER: If in doubt, report it. It's not your job to investigate - just to notice and report.
Behaviour & De-escalation
Responding to dysregulation
Key Contacts
- On-call staff: Radio/walkie for support
- Senior on Duty: For escalation
DO
- • Stay calm - your regulation helps theirs
- • Reduce demands and give space
- • Use low, slow, quiet voice
DON'T
- • Raise your voice or shout
- • Use sarcasm or shame
- • Crowd or corner the learner
REMEMBER: Behaviour is communication. Ask: 'What is this learner trying to tell me?'
Physical Intervention
Last resort only
Key Contacts
- On-call/Team Teach trained staff: For support
- First Aider: Post-incident checks
DO
- • Use ONLY as last resort
- • Use minimum force necessary
- • Use Team Teach approved holds only
DON'T
- • Use as punishment
- • Use pain-based techniques
- • Restrict breathing
REMEMBER: Record within 24 hours. Parents notified same day. Staff debrief mandatory.
First Aid Emergencies
What to do in a medical emergency
Key Contacts
- First Aider on duty: Check rota daily
- 999: For emergencies
DO
- • Stay calm and assess the situation
- • Call for First Aider immediately
- • Stay with the casualty
DON'T
- • Move someone with spinal injury
- • Give medication without training
- • Leave casualty alone
REMEMBER: HEAD INJURIES: Always inform parents. Give head injury advice sheet.
Online Safety Incidents
Responding to online concerns
Key Contacts
- DSL: All online safety concerns
- IT Lead: For filtering/access issues
DO
- • Report to DSL immediately
- • Preserve evidence (screenshot)
- • Secure the device if needed
DON'T
- • View illegal images (CSAM)
- • Share or forward concerning content
- • Search learner's device without authorisation
REMEMBER: Never view, copy, or share illegal images. Report immediately to DSL who will contact police if needed.
How to Use These Guides
Download & Print
Print and laminate for staff rooms, classrooms, and offices
Save to Phone
Keep PDFs on your phone for quick access during incidents
Team Training
Use in staff meetings and induction for quick refreshers
Earn CPD Certificate
Complete all guides and generate a certificate for your portfolio